ALPAN ELECTROLINE LTD (hereinafter “we”, “us” or “our”) is committed to the privacy and secure processing of the personal data it maintains for its customer and collaborators, in an open and transparent manner. It is also committed to the collection and processing of this personal data in full compliance with the General Regulation on the Protection of Personal Data of the European Union (Regulation 2016/679) (hereafter referred to as “the Regulation”) and the legislation in force in Cyprus that governs the collection and processing of Personal Data of Individuals (L. 125(I)/2018). Thus, we have developed this Privacy Policy that governs the collection, use, disclosure, transfer and storage of personal data.

Please read our privacy practices carefully to understand our policies regarding your data and how we will treat it and do not hesitate to contact us for any questions.

Under the Regulation, Alpan Electroline Ltd is the Data Controller for all the personal data it maintains and processes. As a Data Controller, Alpan Electroline Ltd is allowed to collect, maintain and process the personal data of all customers and collaborators.

There may be specific processes, for which Alpan Electroline Ltd, may act as a Data Processor. In these cases, Alpan Electroline Ltd shall process personal data as per the means and purposes defined by the Data Controller.

This Privacy Policy shall is applicable to Data we collect:
• directly from you, and/or
• through third parties in the standard course of the business we do in order to provide you with the service you requested, and/or
• through our website, and/or
• through our social media platforms (Facebook, Instagram) when you choose to contact us or participate in any of our competitions
• through our associates and collaborators.

We collect and use several types of data for the individuals we co-operate with, including Data by which subjects may be identified.
Personal Data means any Data relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person), such as your first and last name, identity number, e-mail address, address and province, telephone number, education details and training records, employment Data, financial and / or banking Data, as well as other Data related to demographics, other (online) contact Data and possibly health related Data, etc.

Further to other media of collection, we collect and use on or through our Website including:
• Data that you provide by selecting to purchase from us.
• Data that you provide by filling in forms, in particular at the time of first contact with us.
• Data that may be used for selected processes such as obtaining a direct loan from us for the purchase of our products.
• Data when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses).
• Details of transactions you carry out, if any, and of the fulfilment of your orders.

In general, we might process your personal data for following purposes:
• Provision of services: to provide you with Data, products or services that you request from us;
• Customer management: to manage your account, to provide you with customer support and with notices about your account and about changes to any products/services we offer to you;
• Advertising: following explicit consent to communicate with you about products, services or news that may be of interest to you;
• Functionality and security: to detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement;
• Compliance: to enforce our terms and conditions and to comply with our legal obligations as these derive from the applicable laws or our regulators;
• for any other purpose with your consent.

We do not share your Personal Data with third parties except as indicated below:
• Affiliates: We share of Personal Data with our subsidiaries and affiliates to the extent this is necessary for the purposes of provision of services, customer management, customization of content, advertising (if you have consented) security and compliance, or to the extent you have provided your consent.
• Service providers: To our authorized service providers that perform certain services on our behalf, including for purposes of provision of the services you requested from us, customer management and security. These services may include fulfilling orders, processing credit card payments, risk and fraud detection and mitigation, providing customer service and marketing assistance. These service providers may have access to Personal Data needed to perform their functions but are not permitted to share or use such data for any other purposes. We have taken all reasonable steps to ensure that they comply with the current data protection regulations.
• Legal successors. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal Data held by is among the assets transferred. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal Data uses it in a manner that is consistent with this privacy policy.
We may also disclose your Personal Data to other third parties, including official authorities, courts, or other public bodies:
• In response to a subpoena or similar investigative demand, a court order or other judicial or administrative order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; to comply with applicable law or cooperate with law enforcement, government or regulatory agencies; or to enforce our Website terms and conditions or other agreements or policies; or as otherwise required by law (including responding to any government or regulatory request). In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
• To the extent a disclosure is necessary in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to maintain and protect the security and integrity of our Website or infrastructure.
We may disclose aggregated Data about our Clients, and Data that does not identify any individual, without restriction. In particular, we may transfer non-Personal Data and process it outside your country of residence. We may combine non-Personal Data we collect with additional non-Personal Data collected from other sources. We also may share aggregated Data with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.

The Data that we collect about you, including Personal Data, is safely stored and processed in Cyprus and/or in remote cases in the Countries within the European Union.

The period for which we keep your Personal Data that is necessary for compliance and legal enforcement purposes varies and depend on the nature of our legal obligations and claims in the individual case.


To the extent we have collected your Personal Data for purposes of provision of services, customer management, and customization of content (for descriptions of these purposes see above), we keep your Personal Data for as long as you have an account with us, as needed to provide you with our respective services and in compliance with relevant laws of Cyprus. For further Data regarding specific retention period please contact us at [email protected]

There are different legal bases that we rely on to collect, use and disclose your Personal Data, namely:
• Consent: We will rely on your consent to use (i) your Personal Data for marketing and advertising purposes; (ii) your Personal Data for other purposes when we ask for your consent and for which the purpose of the process does not relate to the services, we offer to you.
• Performance of contract: The use of your Personal Data for purposes of providing the services, customer management and functionality and security as described above is necessary to perform the services provided to you under our term and conditions and any other contract that you have with us.
• Compliance with legal obligation: We are permitted to use your Personal Data in to the extent this is required to comply with a legal obligation to which we are subject.
• Protection of your vital interests: The processing of your Personal Data is necessary to protect your vital interests, if you are physically or legally incapable of giving consent.
• Protection of our legitimate interests: The processing of your Personal Data is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data, in particular where the data subject is a child.

We take appropriate security technical and organisational measures (including physical, electronic and procedural measures) to safeguard your Personal Data from unauthorized access, unlawful use, intervention, modification or disclosure under the requirements of the Regulation. For example, only authorized employees are permitted to access Personal Data, and they may do so only for permitted business functions.

In addition, we have trained our employees on how to handle, manage and process personal data, applied upgraded technical measures and transformed our policies and procedures in a way that will comply with the General Data Protection Regulation.

None of our processes is based on automated decision-making, not profiling.

Alpan Electroline;s website is not directed to individuals under 16  (For Cyprus citizens is under 14). We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at [email protected]

Subject to the provisions of the General Data Protection Regulation, you have the following rights in regard to your Personal Data (Please note, these rights are not absolute and in some cases, they are subjected to conditions as defined by law)
1.Right of Access – You have the right to access your own Personal Data through the platform, as well as the right to request a copy of your personal data that is maintained and processed by our company.
2.Right of Rectification – You have the right to request the correction of any incomplete and / or inaccurate Personal Data we hold for you.
3.Right to Erasure – You have the right to request the deletion of Personal Data only if one of the following reasons is true:
(i) Personal Data are no longer necessary in relation to the purposes for which they were collected or processed.
(ii) If the processing is based on your consent and you have withdrawn this consent (on which processing is based) in accordance with Articles 6.1.a and 9.2.a of the Regulation and if no other legal basis, for processing, applies.
(iii) If you object to processing in accordance with Article 21.1 of the Regulation and there are no compelling and legitimate reasons for processing.
(iv) If Personal Data have been processed illegally.
(v) If Personal Data should be deleted in compliance with a legal obligation under Union law to which our company is subject to.
(vi) If the personal data have been collected in relation to the provision of referred to in Article 8.1 of the Regulation.
4. Right to Object – You have the right to oppose the processing of your Personal Data at any time and for reasons related to a specific situation, unless there are compelling legitimate reasons for processing that override your interests, rights and freedoms.
5. Right to Restriction of Processing – You reserve the right to request the restriction of processing on your Personal Data so that we may no longer process the specific Data until the restriction is lifted (for example, the data have been corrected).
6. Right to Data Portability – You have the right to request the transfer of your personal data, that you have provided to our company. These data will be given to you in a format that is structured, widely used and machine readable and, in certain cases you may also have the right to request for us to send the Data to another organization, provided that such a transfer is technically feasible.
7. Right to Object and Automated Individual Decision-Making (Including Profiling) – You have the right to request that we do not make any decision, regarding you, solely on the basis of automated processing, including profiling, only in the case that this decision has legal or significant consequences on you.

If you have any questions in regard to the kind of personal data we hold for you, or if you want to exercise any of your personal data rights, please send a written request to the email [email protected] or to the postal address provided at the bottom of this Privacy Policy. However, we reserve the right to reject any requests for access or for imposing restrictions or other claims if required or permitted by the law.

Children’s use of the Services

Our website is not directed to individuals under 16 (for Cyprus citizens the age is under 14). We do not knowingly collect personal information from children under 14. If we become aware that a child under 14 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at [email protected].

We may modify or revise our privacy policy from time to time. Although we may attempt to notify you when major changes are made to this privacy policy, you are expected to periodically review the most up-to-date version found at our website www.electroline.com.cy so you are aware of any changes, as they are binding on you.

If we change anything in our privacy policy, the date of change will be reflected in the “last modified date”. You agree that you will periodically review this privacy policy and refresh the page when doing so. You agree to note the date of the last revision to our privacy policy. If the “last modified” date is unchanged from the last time you reviewed our privacy policy, then it is unchanged. On the other hand, if the date has changed, then there have been changes, and you agree to re-review our privacy policy, and you agree to the new ones. By continuing to use the Website subsequent to us making available an amended version of our privacy policy in a way that you can easily take notice of it, you thereby consent to such amendment.

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Data relating to users of the Website.

We do not guarantee error-free performance under this Privacy Policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. We shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy.

If you have any questions about this privacy policy or our Data-handling practices, please contact us at [email protected]

In the event you feel you have been wronged by us when submitting your complaint, or if you have any doubts about your request, you may also submit a written complaint to the Office of the Commissioner of Data Protection at the following address

Office of the Commissioner of Data Protection

15, Kypranoros Str.,  

1061 Nicosia

P.O. BOX 23378

1682 Nicosia

Tel.: 22818456, Fax: 22304565

Email: [email protected]