Use of this website implies unreserved agreement with the terms of use.  Please read these terms carefully before using the website.  The administrator, i.e. THE COMPANY (Alpan Electroline Ltd), reserves the right to change these terms of use at any time it deems it necessary.

www.electroline.com.cy is an electronic commercial store that sells products and services Online (hereinafter called “online store” or “website”) that was created and is operated by the Company under the brand name “Alpan Electroline Ltd”, registered at 8 Aeolus Street, 2540, Dali Industrial Area, contact email [email protected] , online store phone number 77777767.  The terms and conditions below shall apply for the use of the online store with the trade mark ELECTROLINE which is found at the website www.electroline.com.cy . All users visiting and transacting or making use of the services of the online store (hereinafter called for short “visitors” and/or “users” or “customers” depending on whether they are limited to just visiting the store or making an order and buying products and services) are deemed to consent and accept unconditionally the terms expressed herein below without any exceptions.  If a user does not agree with these terms then he at his own responsibility must refrain from visiting and using the website as well as from any transaction or use of the services of the online store.


The COMPANY reserves the right to amend or review freely the terms and conditions of use and transactions of the online store, whenever it deems it necessary and it undertakes the obligation to inform consumers about any change via the pages of this online store.

Competent Legal Person
The competent legal person in the light of the legislation for the protection of personal data is ALPAN GROUP, registered at 8 Aeolus Street, 2540 Dali Industrial Area, with the Company Registration Number HE90632. For any questions or requests please contact us at the following email address [email protected]

Information & Products
The COMPANY is bound as to the accuracy, truth and completeness of the information displayed on the online store with regard to the COMPANY identity and the transactions provided via the online store.  The Company within the context of good faith is not responsible and is not bound by electronic data entries that were done accidentally or inadvertently as per common experience and is entitled to correct these whenever it realises their existence.

Limitation of Liability
THE COMPANY in the framework of its transactions of the online store is neither responsible nor liable to compensate for any damage or loss resulting from the cancellation of orders, their non-execution or the delay in their execution, for any reason. It does not guarantee the availability of the products displayed on the online store, but it updates the customer concerned on the basis of the available information about the availability or unavailability of the products and undertakes, in the event of a change in the data, to inform customers in good time about the unavailability, in which case it bears no further responsibility.  The content of the online store (e.g. information, names, photographs, displays), the products and services made available via our website are provided “exactly as they are”.  Under no circumstances shall the Company bear any civil or criminal liability for any damages, (incidental, special, or consequential, which indicatively but not restrictively,  alternatively and/or cumulatively, constitute loss of profits, data, revenues, compensation etc.) that a visitor of the online store or a third party may suffer due to causes related to the operation or non-operation and/or use of the website and/or inability to provide services and/or products and/or information provided by him and/or any non-allowed interventions of third parties on products and/or services and/or information made available through him.

All the content of the online store including distinctive marks, trademarks, images, graphics, photographs, designs, texts etc., constitute intellectual property of the Company or intellectual property of third parties for which the COMPANY has received permission to use for its own exclusive needs and for the operation of the online store.  Any copy, transfer or work produced based on their content or misleading the public in relation to the true provider of the online store is prohibited.  The reproduction, republication, uploading, communication, dissemination or transmission or any other use of the content in any manner or means for commercial or other purposes is allowed only after the previous written consent of the COMPANY or any other holder of the copyright.  Names, pictures, logos and distinctive marks presented and describing the online store with the trade mark ELECTROLINE or the products or services of the COMPANY or third parties are property of the COMPANY or third parties respectively and are protected by the relevant law on trade marks. Their use by the online store does in no way give permission or right for their use by third parties.

Users Responsibility
The user/customer agrees and undertakes to use the services, information and data of the online store in compliance with the law and in accordance with good faith and transaction ethics rules. Users are obliged not to use the online store with the ELECTROLINE trade mark for: –    Sending, publishing, emailing or transmitting in any other manner any content that is illegal for any reason, causes illegal infringement and damage to the COMPANY or any third party or violates confidentiality or the private information of any person –    Sending, publishing, e-mailing or transmitting in any other manner any content that insults public morality, social values, minority etc. –    Sending, publishing emailing or transmitting in any other manner any content that the users have no right to transmit in accordance with the law or the contracts in force (such as internal information, property and confidential information acquired or revealed as part of labour relations or that are covered by confidentiality agreements). –    Sending, publishing, emailing or transmitting in any other manner any content that violates any patent, trademark, trade secret, copyright or other third party property rights of all kinds. –    Sending, publishing, emailing or transmitting in any other manner any material that contains software viruses or any other codes, files or programs that have been designed to interrupt, cause damage or destroy the operational equipment of any software or hardware. –    Violating intentionally or unintentionally the legislation or the provisions in force. –    Harassing any third party in any manner –    Collecting or storing personal data about other users.

Links to this Website
The links included on the online store lead to pages of the store or in some cases lead the user to go from this (online store) to websites of third party providers, businesses etc.  These websites are not under the control of the COMPANY and the COMPANY bears no responsibility whatsoever for the content of any such website or any link included in an associated website or any changes or updates to such websites.  The COMPANY shall not be liable for internet broadcastings or for any form of transmission taken from any linked website.  The COMPANY provides these links on its online store only to facilitate the use of the online store, their use is not compulsory for any visitor/customer and the fact that they are included on the online store does not imply that the COMPANY approves of or accepts their content.

Prices Policy
The online store of the COMPANY reserves the right to change the prices without any prior notice to the customers.

Dispute Resolution 
You are hereby informed that in case any dispute arises from any transaction between us for the settlement of which you have sent us a relevant request in writing but no joint agreement has been reached between us, then you have the possibility to take recourse to the Online Dispute Resolution platform on the internet at the following address  http://ec.europa.eu/odr. You may file an application for dispute resolution and then our company shall be contacted by the competent authority at the electronic address  [email protected] In addition we bring to your knowledge that our Company recognises, within the context of good faith, the advisory character of the decisions of the Authority that will undertake the matter and is not bound for the enforceability of these decisions.

Loyalty Card
TERMS AND CONDITIONS 1.The Electroline loyalty card is issued by Alpan Electroline Ltd, which retains management responsibility and rights. 2.The Electroline loyalty  card is available to people over 16 years old. 3.Claiming benefits provided by Electroline loyalty card applies only to members of the program, after completing their personal information on the registration form. 4.Loyalty card holders will be entitled to special discounts and offers that will be announced on a regular basis. 5.Announcements of discounts and offers will be made via email and/or sms, provided you have provided your consent for such a communication, and/or leaflets, and/or advertisements, and/or the website, and/or in-store. 6.The presence of the card is required or statement of card number, phone number or photo ID when taking advantage of the benefits. 7.Discounts and offers are valid only at Electroline stores and e-shop. 8.Alpan Electroline Ltd reserves the right to cancel or modify the conditions or regulations (in part or entirely) at any time without notice. 9.Any changes will be made known to the public at Electroline stores or on the company’s website.

Installation of air-condition units

Air conditioning system installation charges

Installation of 1 (one) 9000 to 14000 BTU air conditioner €115.00
Installation of 1 (one) 16000 to 24000 BTU air conditioner €130.00

Price list of optional additional services during installation

Service Description Charge from installer to customer

* There are possibilities of additional charges, which relate to more complicated premises and can not be calculated in advance.
* Our company does not undertake drilling in concrete or stone walls and columns or beams.
* VAT is included in all the above charges.

The term installation includes the following services:
– Unpacking the equipment
– Installation and plugging the air conditioner in an indicated location by the customer or an appropriate location based on the provisions of the space (according to the necessary requirements)
– User’s Manual demonstration and explanation of basic functions and components.
For home devices:
– Unpacking the equipment
– Installation and plugging the device at the indicated location (provided that all the necessary conditions are met).
– User’s Manual demonstration and explanation of basic functions and components.

Installation Prerequisites:

– Maximum distance between indoor unit and outdoor unit is 3 meters, which includes the connection cable of the air conditioner with the power supply and the water outlet pipes from the indoor unit
– All cables are covered with trunking, while the copper pipes are separately coated with Armaflex and wrapped together with white adhesive tape.
– In all air conditioners the power supply will necessarily be connected to the Heater Switch, unless the customer wishes a 13Amp plug only for 9000 – 12000 BTU air conditioners
– The water outlet pipe from the indoor unit extends to the ground together with the water outlet in Heating Mode with tall buildings being excepted, where the end of the pipe will be agreed with the customer on the spot.
– When holes are drilled in the wall for the pipes passage, they are filled with suitable material
– A pipe “vacuum” is necessarily carried out before installation of the air conditioners